Les meilleures HRCI GPHR examen pratique questions et réponses

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Code d'Examen: GPHR
Nom d'Examen: HRCI (Global Professional in Human Resource)
Questions et réponses: 204 Q&As

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NO.1 Productivity measures the _______and _______ of work done, taking into account the cost of the
resources it took to do the work
A. quantity and quality
B. output and capital
C. input and output
D. output and quantity
Answer: A

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NO.2 Which of the following is NOT a common mistake in selection procedures?
A. Ignore long-term strategic considerations and goals for the position
B. Adjusting global competencies to local cultures
C. Use insufficient or not valid selection criteria
D. Choose final candidate too quickly based on time constraints
Answer: B

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NO.3 An organization has decided to utilize a geographic organizational structure. It has several offices
throughout Europe and one office in Asia, in particular, in Shenzhen, China. Although the European
offices are very well integrated into headquarters, the office in China has been running fairly
independently. Of the locations, this office has been the most resistant to expatriates entering and to
developing local talent, In fact, headquarters suspects that most of the hiring and promotions have been
based on nepotism. Which of the following gaps does the China office NOT exhibit in this scenario?
A. Retention gap
B. Skill & competency gap
C. Knowledge sharing gap
D. Succession gap
Answer: A

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NO.4 According to Gregersen and Black, which of the following type of expatriate is the most likely to work
through problems by constantly weighing the pros and cons of basing decision s on localized values vs.
the corporation ¯ s s t anda r d i zed p r ocedu r es and p r ocesses?
A. Dual citizen
B. Expatriate who ° goes na ti v
C. Homebound expatriate
D. Free agent
Answer: A

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NO.5 A company is considering moving its production offshore to Shenzhen, China. The HR Manager is
tasked with identifying the supply and demand for skilled labor, the costs of recruiting workers, and the
turnover trends in the area. When conducting this environmental scan, which of the following types of
influences best describes these indicators?
A. Political factors
B. Economic factors
C. International factors
D. Labor market factors
Answer: D

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NO.6 In order to develop a global competency model for global leaders at a high tech company, a HR
Manager decides to study the connotation of specific attributes across the various office locations. Which
of the following types of culture would be the LFAST valuable to evaluate in order to develop a valid and
reliable model?
A. Local culture
B. Professional culture
C. National culture
D. Corporate culture
Answer: B

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NO.7 Which of the following factors is NOT a significant, variable in how an individual may adjust to a new
cross-cultural environment?
A. Extent of previous experience on international assignments
B. Differences between the cultures
C. Length of time international assignment
D. Family situation
Answer: C

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NO.8 Which of the following represents motivator to a culture that values asvription?
A. Defined processes and procedures
B. Diplomacy
C. Challenge
D. Network
Answer: D

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NO.9 Which of the following ways does a U.S. company practices regarding industrial relations differ from the
approach of most nations.?
A. Automatic representation
B. Government mandate approach
C. Positive approach
D. Employer free speech
Answer: D

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NO.10 A good MBO (management by objectives) shares all of the following aspects EXCEPT:
A. Periodic feedback about objectives
B. Goals which align with corporate level goals and strategies
C. Goals are established by the supervisor/manager
D. Goals which are measurable
Answer: C

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NO.11 Which of the following is a measure of recruiting effectiveness in the long term?
A. Cost per applicant hired
B. Quantity of applicants
C. Average time required to recruit applicants
D. Turnover of hires
Answer: D

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NO.12 A manager works very closely with his subordinates to create an effective working environment. Once
a new person is hired, he works with the employee to set realistic goals for the short-tern and long-term.
In addition, he continuously works employees to discuss career paths and career ambitions. He is
constantly coaching, counseling, and mentoring. Once his employees reach goals, he rewards them
through merit increase/bonuses, offering job responsibilities with new challenges, and publicly recognizes
their achievement in cross-departmental meetings. Which of the following motivational theories is least
utilized in his management approach to motivating his employee?
A. B.F. Skinner ¯ Theo r y o f Behav i o r a l R e i n f o r ce m en t
B. McGregor ¯ s Theo r y X and Theo r y Y
C. Vroom ¯ s E xpec t ancy Theo r y
D. Self-Effcacy Theory
E. Herzberg ¯ s M o ti va ti o-Hygiene Theory
Answer: D

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NO.13 An U.S. base Engineering Manager has been identified for a short-term six-month assignment to recruit
and build a team in England. Which of the following training programs is the MOST critical to ensure
success on the job?
A. On-the-job training
B. Multi-cultural team building
C. Language
D. Cross-cultural training
Answer: B

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NO.14 A company has decided to terminate the employment of an executive for performance reasons. The
HP Manager to create a severance package. Which of the following factors would NOT be considered
when creating the final severance package?
A. Severity of his lock of performance
B. Length of service at company
C. Total compensation in relation to severance package
D. Notice pay protection laws
Answer: A

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NO.15 Which of the following factors is NOT likely an issue a human resources professional would help a
family to work through to determine the appropriateness of an international assignment for the family at
that time?
A. Is adventure and discovering new things characteristic of the family?
B. Is the family stable and relationships currently harmonious?
C. Is there a history of drug abuse in the family?
D. Are the children open to moving to the host country?
Answer: C

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NO.16 You are assisting a highly talented engineering architect in repatriation after a short-term international
assignment in Bangalore, India After are re-entry, there are no appropriate positions available in the
organization at headquarters. Which of the following goals is NOT a potential goal for redeploying this
individual?
A. Maintain employee morale in the host country
B. Building a global workforce
C. Sharing the recently acquired knowledge
D. Retaining the talent for the future
Answer: A

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NO.17 Which of the following does NOT represent a strategic financial goal for a global company?
A. Effectively manage currency exchange fluvtuations
B. Decrease cost of goods
C. New market penetration
D. Increase revenue
Answer: C

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NO.18 A corporation has identified an initiative to recruit and train global leaders over the next 5 year in order to
become a truly transnational company. In order to meet this goal, the firm has identified and developed 30
international assignments amongst its 10 office locations. Which of the following candidates would LEAST
match these positions?
A. A 25-year old human resources representative working in South Korea who just started at the company
B. A 40-year old finance manager working in Africa who has been with the company for 8 years
C. A 40-year old manufacturing manager working in Thailand who has been with the company for 5 years
D. A 55-year old engineering manager working in the U.S. who has been with company for 10 years and
has gone on 3 international assignments
Answer: D

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NO.19 Which of the following factors dose ONT affect the trainability of individuals?
A. Perception of environment
B. Time
C. Ability
D. Motivation
Answer: B

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NO.20 Which of the following factors is an incentive for company to pursue localization?
A. Market reponsiveness
B. Brand integrity
C. Product quality
D. Economies of scale
Answer: A

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Code d'Examen: PHR
Nom d'Examen: HRCI (Professional in Human Resources)
Questions et réponses: 165 Q&As

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NO.1 Kelly's organization has posted a new job opening for their organization. This job opening is for a
woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization.
Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII
of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?
A. This is an example of an exception by bonafide occupational qualification to the Title VII of the Civil
Rights Act of 1964
B. This is an example of a violation of the Title VII of the Civil Rights Act of 1964
C. The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964
D. This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying
and titled job for the men's restroom and locker rooms in the company
Answer: A

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NO.2 Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse
position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this
candidate in Spanish and interviews all other candidates in English. This is an example of what?
A. Disparate treatment
B. Disparate impact
C. Accommodation
D. Perpetuating past discrimination
Answer: A

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NO.3 You are an HR Professional for your organization. Your organization employs 120 people in the United
States. You are required to file the EEO-1 report for your organization by what date?
A. April 15 of each year
B. The anniversary date of your organization reaching 100 employees
C. January 1 of each year
D. September 30 of each year
Answer: D

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NO.4 The GHF Corporation is looking to hire four software developers. The average pay for software
developers, with the desired skill set, is $76,000. The GHF Corporation believes that by offering $80,000
for the starting salary they'll attract better performers than their competitors. What is this scenario an
example of?
A. Lagging the market
B. Leading the market
C. Matching the market
D. Beating the market
Answer: B

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NO.5 Holly is a senior worker in her organization and she is a member of the union. Her position will be
eliminated in sixty days and she will be released from the company. Rather than being unemployed, Holly
asks the union to move her to a less senior position and release a junior employee. If the union agrees to
this, what will this term be known as?
A. Bumping
B. Displacement
C. Releasing
D. Re-organization
Answer: A

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NO.6 As an HR Professional, you must be familiar with the collective bargaining agreements and the process
that rights are given, contracts, and union and management cooperation. Consider an arbitration process
between the management and the union. What term is assigned to the resolution of the disagreement, by
an arbitrator's interpretation of the language of the contract?
A. Resolution
B. Interpretation
C. Decision
D. Outcome
Answer: C

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NO.7 What is the FairPay amount that defines, what a person makes, to be considered highly
compensated?
A. $110,000 or more
B. $150,000 or more
C. $100,000 or more
D. $125,000 or more
Answer: C

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NO.8 You are a HR Professional for your organization and you're preparing your team for a series of
interviews. You want the team to be familiar with the validity types you'll use and encourage in the series
of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic
designer to use a software program and to create a simple brochure. This is an example of what type of
validity?
A. Construct-related validity
B. Predictive validity
C. Criterion-related validity
D. Content validity
Answer: D

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NO.9 During the organization of a union, it's possible that the union will gain recognition from the
management. The management is then obliged to give the NLRB a list of employees who are eligible to
vote in the unionization election. What is the name of the list of such employees called?
A. Constituent List
B. Union prospectus List
C. Excelsior List
D. Candidate List
Answer: C

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NO.10 The JHG Company has used discriminatory hiring practices in the past but they adjusted their
practices and are following federal laws now to ensure that fair hiring practices are met. However, the
JHG Company has an employee referral program as a primary source to recruit new employees. What
danger may the JHG Company be exposed to in this scenario?
A. Perpetuating past unintentional practices
B. Perpetuating past discrimination practices
C. Succumbing to an adverse impact
D. Not finding qualified racially diverse candidates
Answer: B

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NO.11 Consider your role as a HR Professional in your organization. In your duties you're to keep abreast of
market trends, practices in HR, employee attitudes, and your business needs. What component of the HR
Impact Model is addressed in this situation?
A. Programs and processes
B. Policies and procedures
C. Catalyst
D. Consultation
Answer: C

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NO.12 As an HR Professional you must be familiar with several different lawsuits and their affect on human
resource practices today. What legal case found that a test that has an adverse impact on a protected
class is still lawful as long as the test can be shown to be valid and job related?
A. Washington versus Davis, 1976
B. Griggs versus Duke Power, 1971
C. McDonnell Douglas Corp. versus Green, 1973
D. Albemarle Paper versus Moody, 1975
Answer: A

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NO.13 The Pregnancy Discrimination Act of 1978 prohibits employers from discriminating against employees
on the basis of pregnancy, child birth, or other related medical conditions. This law affects organizations
having what minimum number of employees?
A. All organizations with employees must abide by this law
B. Organizations with 100 or more employees
C. Organizations with 15 or more employees
D. This law only addresses federal government employees
Answer: C

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NO.14 Your organization will be using the point factor technique in their evaluations of job performance. You
need to communicate what the point factor technique accomplishes as you're the HR Professional for
your organization. Which one of the following best describes the point factor technique?
A. Specific compensable factors are identified and then performance levels within the factors are
documented.
B. Specific compensable factors are identified and then performance levels within the factors are
weighted on importance to theemployee.
C. Performance factors are identified by the employee and then performance levels within the factors are
weighted based on importance to the organization.
D. Specific compensable factors are identified and then performance levels within the factors are
documented. The different factors and levels are weighted based on importance to the organization.
Answer: D

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NO.15 There are four components of the HR Impact Model, which affect how a HR Professional may operate
within a given environment. Which one of the following is NOT a component of the HR Impact Model.?
A. Consultation
B. Client
C. Catalyst
D. Programs and processes
Answer: B

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NO.16 As an HR Professional, you are required to post an OSHA poster in a conspicuous place that is easily
visible to employees. What OSHA poster lists each of the employee's rights?
A. OSHA 3165 poster
B. OSHA 5613 poster
C. OSHA 5131 poster
D. OSHA 3615 poster
Answer: A

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NO.17 As a Senior HR Professional, you should be familiar with non-monetary rewards that your company
provides for its employees. Which of the following is an example of non-monetary reward?
A. Satisfaction from challenging and exciting assignments
B. Esteem from working with other talented people
C. Cash compensation
D. On-site cafeteria
Answer: D

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NO.18 You are an HR Professional for your organization. You and your supervisor are reviewing the EEO
reporting requirements for your company to comply with the reports your firm should file. Which EEO
Report is a survey, collected every other year on even calendar years?
A. EEO-4 Report
B. EEO-5 Report
C. EEO-3 Report
D. EEO-1 Report
Answer: C

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NO.19 Your organization has a retirement benefits plan that is covered by ERISA . Under ERISA, which of the
following is your organization required to do for the plan participants?
A. Provide each participant with plan information, specifically about the features and funding of the plan
through a summary plan description at a cost of no more than $7 per participant, per year.
B. Provide each participant with plan information, specifically about the features and funding of the plan
through a summary plan description at no cost.
C. Provide each participant with monthly plan information, specifically about the features and funding of
the plan through a summary plan description at no more than $7 perparticipant, per month.
D. Provide each participant with monthly plan information, specifically about the features and funding of
the plan through a summary plan description at no cost.
Answer: B

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NO.20 Your manager has approached you regarding her desire to outsource certain functions to an external
firm. She would like for you to create a document to send to three vendors asking them for solutions for
these functions that your organization is to outsource. What type of a procurement document would you
create and send to the vendors in this instance?
A. Request for Proposal
B. Request for Quote
C. Invitation for Bid
D. Request for Information
Answer: A

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